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Community & Support

Use official channels for product updates, questions, and incident reports.

Before asking for help

Collect non-secret evidence:

  • What you were trying to do.
  • Approximate time and timezone.
  • Public wallet address.
  • Token mint and pool address.
  • Transaction signature or order ID.
  • Sanitized screenshot of the QZAR error.
  • Whether the issue affects one wallet or a group.

Check FAQ / Troubleshooting and verify the signature on Solscan first.

What never to share

  • Private key or recovery phrase.
  • Telegram login code, password, or QR login.
  • Unredacted export-key screen.
  • Remote desktop or screen-control access.
Official support boundary
QZAR moderators, support staff, and admins will not direct-message or call you first. Return to qzar.io if you are unsure whether a channel or person is official.